Transform Cultural Challenges Into Success Stories

Managers and leaders need to be more aware of their own culturally-based perceptions, norms and patterns of thinking and, consequently, adapt their behaviors according to each cultural context in order to achieve specific business objectives.

Benefits

Managing Across Cultures | iStock
  • Develop effective cross-cultural communication skills.
  • Lead and motivate people at both interpersonal and organizational levels across different cultures.
  • Overcome potential organizational hurdles resulting from cultural differences.
  • Leverage insights from cultural perceptions, norms, and understandings to navigate through various cultural contexts

Content
The “Managing Across Cultures” program is structured in two days around the following topics:


DAY 1

Framework of Culture and Managing One’s International Career

  • Understanding national culture and its effects
  • Making sense of work through the lens of culture
  • Leading cross-cultural collaboration

Developing Cultural Competencies at the Interpersonal Level

  • Cross-cultural communication and understanding
  • Leading multicultural teams in various locations
  • Cross-cultural negotiation simulation
  • Managing international careers

DAY 2

Mastering the Complexity of Cultural Challenges at the Organizational Level

  • Managing cultural differences at the organizational level
  • Setting up operations in different cultures
  • Leading complex organizations globally
  • Overall review of the course

Is This Program Right for You?
The “Managing Across Culture” program is designed for leaders and managers who need to collaborate with and manage people of different cultural backgrounds, whether they are colleagues, customers, suppliers or competitors. In particular, managers who wish to prepare themselves to become “global leaders” are best fit for this course.

Methodology

IESE Professors of Managing People in Organizations Yih-teen Lee, Sebastian Reiche, and Carlos Sánchez-Runde draw upon their three very distinct cultures and provide lectures, case studies, and a cross-cultural simulation so that participants can obtain in-depth, actionable knowledge on managing people across cultures.

The program will also leverage participants’ own cultural experiences to create a rich and engaging learning experience.

Faculty
The faculty of the “Managing Across Cultures” program is made up of:

Yih-Teen Lee | IESE Business SchoolYih-Teen Lee (Academic Director)
Professor of Managing People in Organizations
PhD in Management, HEC, University of Lausanne
Master in International Business, National Taiwan University
Bachelor in International Trade, National Taiwan University
Prof. Lee teaches subjects such as leadership, cross-cultural management, and strategic human resource management in MBA as well as executive programs. Prior to IESE, he taught at HEC University of Lausanne (Switzerland), Angers Graduate School of Business ESSCA (France), the American Graduate School of International Management Thunderbird Europe (France), and Lung-Hua University of Science and Technology (Taiwan, R.O.C.).
One of his papers on culture and the person environment fit, titled “Satisfaction and Individual Preference for Structuring: What is Fit Depends on Where You Are From,” won the Best International Paper Award of the Organizational Behavior Division at the 2006 Academy of Management Annual Meeting, and was one of the three finalists of the academy-wide Carolyn Dexter Award.
Sebastian Reiche | IESE Business SchoolSebastian Reiche
Professor of Managing People in Organizations
PhD in Management, University of Melbourne, Australia
BA/Master in Economics and Business Administration, University of Hannover, Germany
Prof. Reiche’s research focuses on international assignments and forms of global work, knowledge transfer, talent retention, cross-cultural management and global leadership. His research has appeared in the Best Paper Proceedings of the Academy of Management and Academy of International Business and is published in scholarly journals such as Journal of International Business Studies, Personnel PsychologyJournal of Management StudiesHuman Resource Management, and Journal of World Business, among others.
For his work on inpatriation, knowledge transfer and retention he has received several awards from the prestigious Academy of Management, including the Barry Richman Best Dissertation Finalist Award and the International HRM Scholarly Research Award in two consecutive years.
He is Associate Editor of Human Resource Management Journal and serves as member of the editorial boards of the Journal of International Business Studies, International Journal of Human Resource Management, and International Journal of Cross-Cultural Management.
Previously, Sebastian hold teaching appointments at the University of Melbourne, Australia and Nile University, Egypt, and worked with companies such as SAP, Haier, Dow and Puig.
Carlos Sánchez-Runde | IESE Business SchoolCarlos Sánchez-Runde
Professor of Managing People in Organizations
SEAT Chair of Labor Relations
PhD in Human Resource Management, University of Oregon
MBA, IESE, University of Navarra
Degree in Law, Universitat de Barcelona
Prof. Sánchez-Runde’s areas of specialization include cross-cultural management, strategic human resource management, compensation and pay policies, and cooperative labor-management relations. He has held teaching and research appointments in the US, Chile, Argentina, Uruguay, Mexico and Peru.
He is the author of several books among which we can find: People Management Skills: A Senior Management Analysis; Strategic Human Resource Management; and Firm Strategy and Human Resource Management: A Case-Study Approach (Doctoral Dissertation). He has also published numerous articles in both specialized and popular outlets such as Journal of World Business, Journal of Management Development, Organizational Dynamics, Journal of Business Ethics and Advances in International Management.
Apart from his academic life, he also serves as consultant to companies like Accenture, Dow Chemical, Haier, Outokumpu and Roche.

Admission Process
The program has a four-step admission process:

  1. Participants must complete and submit the online application (New York).
  2. The Executive Education Department will contact the participant by email to acknowledge receipt of the application. It will also provide information about the program dates, sending of prior study materials and the bank details needed to pay tuition.
  3. The participant pays tuition (payment must be made before the start of the course and before prior study materials are sent). This is an essential prerequisite for participating in the program.
  4. Three weeks before the start of the program, participants will receive an email with a username giving them access to IESE’s Virtual Campus, where initial study materials will be available.

Fees

The program fee is tax-exempt and includes academic materials and lunches. It does not include travel or accommodation expenses.

Spaces are limited and filled in strict order of registration.

Do you know about our corporate agreements and fees for multiple registrations? Feel free to ask us.

Arranging Payment
We accept payments by credit card, check or wire. Checks should be made payable to IESE USA Inc. For more payment information, please reference your invoice.

Payment Deadline
After the initial deposit, the balance of the tuition is due no later than 2 months prior to the start of the program.

Cancellation Policy
Cancellations received within 20 days prior to the start of the program are subject to a cancellation fee equivalent to 25% of the program fee. IESE reserves the right to cancel this edition of the program or to change the dates up to 20 days prior to its start. IESE is under no circumstances responsible for travel expenses incurred. Participants should consider travel cancellation coverage in the exceptional event that the program is cancelled or that participants are unable to attend for personal or professional reasons.

Fee Reimbursement
We urge you to explore, and take advantage of, fee reimbursement that some companies offer to their employees. Please contact us if you need assistance coordinating with your company.

UPCOMING EDITION

NEW YORK
September 25-27, 2019

CONTACT US

IESE New York
Stefania Randazzo
+1 (646) 346 8825
srandazzo@iese.edu
How to arrive

RELATED PROGRAMS

Go to Focused Programs Calendar

EXECUTIVE EDUCATION CERTIFICATE

  • IESE offers you the opportunity of designing a personalized development plan. With the support of an academic adviser, you will ll select at least four focused programs that address your unique interests and learning objectives. Once completed, you will receive the IESE Executive Education Certificate and become elegible to join IESE’s Alumni Association.

    Contact an adviser – Learn more about our Focused Programs portfolio and the ones that best reflect your development needs.

     Request the Executive Education Certificate – If you have already completed four or more programs and meet the requirements, you can apply for your certificate here.

  • IESE’s Executive Education Certificate offers a series of key benefits:

     Professional guidance with an IESE adviser.

    5% discount on any future focused program.

     Possibility of becoming a member of the Alumni Association, which delivers a broad array of exclusive benefits, ranging from professional support services to access to more than 300 Alumni learning sessions per year. Delivered around the world, sessions are a chance to learn and build your network.

  • To receive the IESE Executive Education Certificate you must meet the following requirements:

    Complete at least four focused programs (in English or Spanish).

    Programs must be completed within three years.

    Programs should amount to a minimum of 13 days of learning. You can view the focused programs calendar here for a list of available programs.


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