The “Communication Skills That Empower Your Leadership” program covers everything you’ll need to make a powerful, persuasive and impactful presentation. It outlines a step-by-step approach to brainstorming, writing, designing and delivering your talk. This approach is user-friendly and saves time. It contains real-life examples from scenarios that you will encounter on a day-today basis – presentations to clients, to executive committees, crisis situations, ceremonies etc.
This program is done in a fun and relaxed manner with the entire group sharing best practices that have worked for them, along with expert advice from the professors. Rather than talking about ephemeral and abstract notions of confidence and persuasion, we focus on practical and tangible things such as how to use your hands (above your waist but not above your shoulders), what order should you introduce your main points (the most important first and last, the weakest in the middle), when to introduce your organisation (only after you’ve shown your audience that you know who they are) etc.

Topics covered in the program:
1. How to structure interpersonal communication
Confidence mainly comes from being clear about why you are speaking and how you are helping your audience:

• The difference between the structure of a presentation and the structure of a document.
• The 5 steps to opening a presentation.
• How to structure your main points.
• How to conclude your presentation.
• How to deal with questions and answers.

In this video you can see an excerpt from this part of the program.

2. How to look confident in front of your audience – voice, body language and eye contact
People will judge how confident and trustworthy you are based on the way you stand and move. Someone trying to look bigger than they are (by sticking their chest out too much), or smaller (by hunching their back and shoulders) show a lack of confidence because they are not occupying the space their body really needs. In these exercises we explore:

• How to stand still.
• How to have a powerful and clear voice.
• Maintaining eye-contact with the audience.
• How to move around as you speak to a group.
• How to walk out on stage, say hello and immediately grab the attention of the audience.
• The difference between gesturing when presenting and when in conversation.
• When to move your hands and when to let them rest.
• Gestures to avoid.

3. Managing nerves and rehearsing
Everyone gets nervous before making a presentation; in fact, if you’re not nervous, there is something wrong.
However, our nerves shouldn’t negatively impact on our performance. In this section, we look at different techniques to manage nerves before and during the presentation. We also look at effective techniques for rehearsing and explode some myths (e.g. don’t rehearse in front of a mirror!).

4. Designing PowerPoint
Most people design Powerpoint for the completely wrong reasons – instead of designing slides that help the audience understand their message, they make slides to help them remember what they (the presenter) wants to say! People have forgotten the difference between Powerpoint slides and reports – this is why they often email their Powerpoint deck to their audience after the talk. If we can understand your talk by reading your PowerPoint slides, then they are very badly designed slides! Your slides should make little or no sense outside of the context of the performed presentation. In this part of the program we talk about:

• What text and how much text should go on a slide.
• How to write text on slides (e.g. never use ALL CAPITALS as it is difficult to read).
• How and when to use photos (e.g. use B&W images to talk about your competitors, colour to talk about your products).
• When you shouldn’t use PowerPoint and alternatives such as using Whiteboards and flip-charts.

In this video you can see excerpt from this part of the program.

5. Dealing with angry people: speaking in situations of conflict and controversy

• How to understand the other’s position and where is the common ground
• What kind of arguments work in those circumstances
• How to structure them in a speech
• What kind of non-verbal language should be used.

6. Public speaking in emergencies and crises

• What happens in the minds and hearts of people during a crisis or an accident
• What is the right approach in terms of messaging and emotional connection
• What are the questions you have to answer while facing an audience hit by a tragedy

The “Communication Skills That Empower Your Leadership” program is designed for managers who aspire to become better communicators and develop a style that fosters commitment among team members and stake holders. Professionals who lead large teams, manage client relationships or hold customer-facing roles will find this program particularly beneficial.

The faculty of the “Communication Skills That Empower Your Leadership”  program is made up of professionals who are involved not only in teaching but in research and the business world. This program’s team comprises:

The program combines a wide range of highly dynamic and interactive teaching methodologies, including group discussions, class lectures, exercises, the case study method and a computer simulation to hone your skills as an agent of change.

This combination of different teaching methods has been designed to foster an optimal learning environment.

The online edition takes place throughout 5 weeks:

• Kick-off session:
  • November 12 (Wed.)

• Week 1:
  • November 17 (Tues.) | Session 1
  • November 19 (Thurs.) | Session 2
• Week 2:
  • November 24 (Tues.) | Session 1
  • November 26 (Thurs.) | Session 2
• Week 3:
  • December 1 (Tues.) | Session 1
  • December 3 (Thurs.) | Session 2
• Week 4:
  • December 9 (Wed.) | Session 1
  • December 10 (Thurs.) | Session 2

The online edition of the program has a three-step admission process:

1. Participants must complete and submit the online application.
2. The Executive Education Department will contact the participant by email to acknowledge receipt of the application. It will also provide information about the program dates, schedule and the bank details needed to pay tuition.
3. The participant pays tuition (payment must be made before the start of the course). This is an essential prerequisite for participating in the program.

FEES

• General fee: € 2,500
• IESE members fee: € 2,250
• Executive education Certificate fee: additional 5% discount on the general or membership fee.

The program fee is tax-exempt.

Payment is required prior to the start date and academic materials are included in this fee.

Do you know about our corporate agreements and fees for multiple registrations? Feel free to ask us.

Spaces are limited and filled in strict order of registration.

Arranging Payment
We accept payments by credit card or wire. For more payment information, please reference your invoice.

Cancellation Policy
IESE reserves the right to cancel this edition of the program or to change the dates up to 7 days prior to its start.

The program leverages a wide range of highly dynamic and interactive teaching methodologies, including group discussions, class lectures, exercises, the case study method and a computer simulation, all aimed to hone your skills as an agent of change.
This combination of teaching methods has been strategically designed to foster an optimal learning environment.
The on-campus edition takes place on IESE’s Madrid campus.
To ensure participants get the most out of the program, they will be asked to read the academic materials provided two weeks before the program’s start date.

The on-campus edition of the program has a four-step admission process:

1. Participants must complete and submit the Madrid.
2. The Executive Education Department will contact the participant by email to acknowledge receipt of the application. It will also provide information about the program dates, sending of prior study materials and the bank details needed to pay tuition.
3. The participant pays tuition (payment must be made before the start of the course and before prior study materials are sent). This is an essential prerequisite for participating in the program.
4. Two weeks before the start of the program, participants will receive an email with a username giving them access to IESE’s Virtual Campus, where initial study materials will be available.

FEES

• General fee: € 4,775
• IESE members fee: € 4,298
• Executive education Certificate fee: additional 5% discount on the general or membership fee.

The program fee is tax-exempt and it includes academic materials and lunches. It does not include travel or accommodation expenses.

The program requires preparatory coursework, which will be made available three weeks before the start date. Payment is required in order to access this material.

Do you know about our corporate agreements and fees for multiple registrations? Feel free to ask us.

We have negotiated special fees for our participants in these hotels near to Madrid campus: EXE Moncloa 4*, EUROSTAR Zarzuela Park 4*, AC Aravaca 4*, Melia Princesa 5*, Trip España 4*, NH Madrid Chamberí 3*.

Spaces are limited and filled in strict order of registration.

Arranging Payment
We accept payments by credit card or wire. For more payment information, please reference your invoice.

Cancellation Policy
Cancellations received within 20 days prior to the start of the program are subject to a cancellation fee equivalent to 25% of the program fee. IESE reserves the right to cancel this edition of the program or to change the dates up to 20 days prior to its start. IESE is under no circumstances responsible for travel expenses incurred. Participants should consider travel cancellation coverage in the exceptional event that the program is cancelled or that participants are unable to attend for personal or professional reasons.