Making the Matrix Work

Operating in a matrix is a challenging task. Complex geographical structures, cultural barriers, functional divides, conflicting priorities and management silos abound. As a leader, it’s your task to respond.

Learn how to better operate in matrix organizations and don’t let complexity impede performance and obstruct growth.


  • Gain a competitive edge by sharpening your awareness of differing cultural, administrative, geographic and economic vantage points
  • Improve your global leadership skills and cultural intelligence to enhance your performance in a matrix organization
  • Develop a leadership agenda to boost efficiency in a matrix context


The “Doing Business Globally: Leading in a Matrix Organization” program is structured in four days around the following topics:


  • Gain a greater understanding of the latest economic trends around the world and their impact on international firms.
  • Assess the complexity inherent in the global marketplace and specific challenges that arise in matrix organizations.


  • Evaluate the impact of national culture on business operations and acquire tools to boost your leadership capacity in cross-cultural contexts.
  • Discover core tools to manage across time and space, as well as a framework to implement them.


  • Analyze the challenges of developing strategy at different levels of complex matrix structures.
  • Identify organizational elements that hinder project execution in matrix structures and expand your understanding of the role of personal networks.


  • Exploration of participants’ specific leadership challenges.
  • Design and develop a personal agenda to bolster your ability to lead across the matrix.

Is This Program Right for You?

The “Doing Business Globally: Leading in a Matrix Organization” program is designed for managers with responsibilities in matrix organizations, including regional and country vice presidents, leaders of global business units, heads of global functional areas and directors of client-facing organizations. It is also ideal for managers of matrix organizations who are preparing to take on positions of greater responsibility.


During the “Doing Business Globally: Leading in a Matrix Organization” program and over four intense days, participants gather from around the world to increase their global cultural competencies and learn alongside high-caliber peers.

Interactive and highly dynamic, the program combines a variety of learning methods, including best-practice case studies, group discussions and sessions with global leadership experts.

The faculty of the “Doing Business Globally: Leading in a Matrix Organization” program is made up of professionals who are involved not only in teaching but in research and the business world:

Mike Rosenberg (academic director)
Assistant Professor of Strategic Management
Doctor of Philosophy (Management), Cranfield University
Master’s in Business Administration, IESE, University of Navarra
Bachelor of Science in Engineering, University of Michigan
Mike Rosenberg teaches long-term strategy, scenario planning and analysis of business problems at IESE’s MBA, Global Executive MBA and Executive Education programs.
Prof. Rosenberg’s research is concerned with how long-term technological and socio-economic trends affect the business climate and has a particular interest in the potential of alternative energy sources to change the competitive dynamics of a number of industries, including the automotive sector.
Prior to joining the faculty, Prof. Rosenberg worked as a management consultant to the international automotive industry for Heidrick & Struggles, A.T. Kearney and Arthur D. Little.
Josep Valor
Professor of Information Systems
Doctor of Philosophy (Operations Research), Massachusetts Institute of Technology
Doctor of Sciences in Medical Engineering, Harvard/MIT Division of Health Sciences and Technology
Doctor of Industrial Engineering, Universitat Politècnica de Catalunya
Prof. Valor led the Spanish Prime Minister’s Task Force to devise a national strategy to promote information technology and help bring about the information society. He has authored books on the information telecommunications hyper-industry and information systems management, and his research has appeared in prestigious academic journals. He currently serves on the editorial board of Information and Management.
Yih-Teen Lee
Professor of Managing People in Organizations
PhD in Management, HEC, University of Lausanne
Master in International Business, National Taiwan University
Bachelor in International Trade, National Taiwan University
He teaches subjects such as leadership, crosscultural management, and strategic human resource management in MBA as well as executive programs. Prior to IESE, he taught at HEC University of Lausanne (Switzerland), Angers Graduate School of Business ESSCA (France), the American Graduate School of International Management Thunderbird Europe (France), and Lung-Hua University of Science and Technology (Taiwan, R.O.C.).
One of Prof. Lee’s papers on culture and the personenvironment fit, titled “Satisfaction and Individual Preference for Structuring: What is Fit Depends on Where You Are From,” won the Best International Paper Award of the Organizational Behavior Division at the 2006 Academy of Management Annual Meeting, and was one of the three finalists of the academy-wide Carolyn Dexter Award.
Carlos García Pont
Professor of Marketing
Doctor of Philosophy (Management), Massachusetts Institute of Technology
Master in Business Administration, IESE, University of Navarra
Degree in Industrial Engineering, Universitat Politècnica de Catalunya
Carlos García Pont is professor in the Marketing Department. His work places special emphasis on the importance of alliances in understanding competitive strategy, the organizational needs of market-oriented organizations in industrial markets and subsidiary strategy in global corporations.
He has also done work in the areas of strategic management and marketing strategy. Prof. García Pont has had extensive experience with both local and multinational organizations in his consulting activities.
Pedro Videla
Professor of Economics
PhD in Economics, University of Chicago
MA in Economics, University of Chicago
Ingeniero Comercial (Economía), Universidad Católica de Chile
Prof. Videla’s areas of specialization include macroeconomics, international economies and emerging economies.
As a consultant, Pedro Videla has been involved in projects with institutions such as the World Bank, IMF, EU, the InterAmerican Development Bank, and USAID. He has taught at the Universidad Adolfo Ibánez (Chile), the Roosevelt University (Chicago, USA), and currently teaches economics courses on the MBA program at IESE Business School.

Admission Process
The program has a four-step admission process:

  1. Participants must complete and submit the online application.
  2. The Executive Education Department will contact the participant by email to acknowledge receipt of the application. It will also provide information about the program dates, sending of prior study materials and the bank details needed to pay tuition.
  3. The participant pays tuition (payment must be made before the start of the course and before prior study materials are sent). This is an essential prerequisite for participating in the program.
  4. Three weeks before the start of the program, participants will receive an email with a username giving them access to IESE’s Virtual Campus, where initial study materials will be available.


The program fee is tax-exempt and includes academic materials and lunches. It does not include travel or accommodation expenses.

The program requires preparatory coursework, which will be made available three weeks before the start date. Payment is required in order to access this material. Check the cancellation policy below.

Spaces are limited and filled in strict order of registration.

Do you know about our corporate agreements and fees for multiple registrations? Feel free to ask us.

Arranging Payment
We accept payments by credit card, check or wire. Checks should be made payable to IESE USA Inc. For more payment information, please reference your invoice.

Payment Deadline
After the initial deposit, the balance of the tuition is due no later than 2 months prior to the start of the program.

Cancellation Policy
Cancellations received within 20 days prior to the start of the program are subject to a cancellation fee equivalent to 25% of the program fee. IESE reserves the right to cancel this edition of the program or to change the dates up to 20 days prior to its start. IESE is under no circumstances responsible for travel expenses incurred. Participants should consider travel cancellation coverage in the exceptional event that the program is cancelled or that participants are unable to attend for personal or professional reasons.

Fee Reimbursement
We urge you to explore, and take advantage of, fee reimbursement that some companies offer to their employees. Please contact us if you need assistance coordinating with your company.


February 6-9, 2018


IESE New York
Stefania Randazzo
+1 (646) 346 8825
How to arrive



    Getting Things Done


    15 May 2018


    Unlock the mysteries behind strategy implementation and discover the essential factors crucial in bringing about the successful execution of business objectives.


    Getting Things Done


    15 May 2018


    Unlock the mysteries behind strategy implementation and discover the essential factors crucial in bringing about the successful execution of business objectives.


    Value Creation Through Effective Boards


    04 June 2018


    On this program you will discover how to strengthen your own contribution and improve overall board effectiveness to truly drive business values, competitive advantage and board engagement.


    Digital Mindset: How to Innovate and Lead Your Business for the Future


    15 November 2017


    Build new business, maximize profit and attract new customers no matter what new disruptive technologies come along.

Go to Focused Programs Calendar


  • IESE offers you the opportunity of designing a personalized development plan. With the support of an academic adviser, you will ll select at least four focused programs that address your unique interests and learning objectives. Once completed, you will receive the IESE Executive Education Certificate and become elegible to join IESE’s Alumni Association.

    Contact an adviser – Learn more about our Focused Programs portfolio and the ones that best reflect your development needs.

     Request the Executive Education Certificate – If you have already completed four or more programs and meet the requirements, you can apply for your certificate here.

  • IESE’s Executive Education Certificate offers a series of key benefits:

     Professional guidance with an IESE adviser.

    5% discount on any future focused program.

     Possibility of becoming a member of the Alumni Association, which delivers a broad array of exclusive benefits, ranging from professional support services to access to more than 300 Alumni learning sessions per year. Delivered around the world, sessions are a chance to learn and build your network.

  • To receive the IESE Executive Education Certificate you must meet the following requirements:

    Complete at least four focused programs (in English or Spanish).

    Programs must be completed within three years.

    Programs should amount to a minimum of 13 days of learning. You can view the focused programs calendar here for a list of available programs.